Dubai Health

Dubai Health has inaugurated the Pediatric Cardiac Intensive Care Unit (CICU) at Al Jalila Children’s Hospital. Established through Al Jalila Foundation’s The Hope Fund, the unit was developed with the generous support of Mr. Mohammed Abdullah Saleh, whose name is inscribed on the hospital’s Giving Wall. 

The inauguration was attended by His Excellency Dr. Amer Sharif, CEO of Dubai Health and President of Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU); Dr. Abdulla Al Khayat, CEO Emeritus of Al Jalila Children’s Hospital; Dr. Amer Al Zarooni, CEO of Al Jalila Foundation; Dr. Tarek Fathey, Chief Clinical Officer, and Dr. Mohamed Al Awadhi, Executive Director of the Women and Children’s Campus. 

The Pediatric Cardiology service at Al Jalila Children’s Hospital performs around 200 pediatric cardiac surgeries annually, in addition to more than 300 cardiac catheterizations procedures, reinforcing Dubai Health’s ability to deliver comprehensive, specialized care for various cardiac conditions. 

The new unit reflects Dubai Health’s “Children First” commitment by advancing pediatric cardiac care. Aligned with a patient- and family-centered model, the unit also enables parents to remain close to their children, with comfortable beds provided beside each patient bed and a dedicated family area offering a welcoming space for relatives. 

Mr. Mohammed Abdullah Saleh said: “Supporting children’s health is an investment in the wellbeing of future generations. We are honored to contribute to this unit, as community partnerships play an important role in expanding specialized services and ensuring patients receive the care they need. We hope this initiative will support Al Jalila Children’s Hospital in continuing to make a meaningful difference in the lives of young patients and their families.” 

Dr. Amer Al Zarooni, said: “At Al Jalila Foundation, we continue to work closely with our partners to launch and implement programs and initiatives that make a meaningful difference.  
These efforts contribute to supporting the healthcare ecosystem and expanding access to advanced care, ultimately improving health outcomes and quality of life for our patients and the wider community.” 

Delivering advanced, multidisciplinary care
Dr. Mohamed Al Awadhi, said: “The addition of the ten-bed Pediatric Cardiac Intensive Care Unit further strengthens the continuum of cardiac care available to children at Al Jalila Children’s Hospital. By bringing together specialized expertise and advanced clinical capabilities, we are able to provide comprehensive care for children while supporting families throughout their journey." 

The Hope Fund 
Launched by Al Jalila Foundation, The Hope Fund is a flagship initiative that supports the development of Dubai Health facilities and expands access to advanced services that meet the evolving needs of the community. Through the contributions of partners, the Fund enables sustainable impact that strengthens Dubai’s healthcare system and improves patient outcomes.

Dubai Health and Queensland University of Technology (QUT), in collaboration with Siemens Healthineers and ArmHub, have successfully concluded “Healthcare Innovation and Sustainability Week”, bringing together healthcare professionals, academics, students, and industry leaders from Brisbane and Dubai, reflecting a shared commitment to advancing sustainability in academic health systems through applied innovation and international knowledge exchange.

Over two weeks, participants explored how technology-enabled care models, digital health, design thinking, and sustainability principles can be embedded into clinical practice.
The first week in Brisbane immersed Dubai Health professionals in Australia's academic healthcare ecosystem through symposium sessions and site visits to leading innovation facilities, including the Translational Research Institute (TRI), the Wesley Hospital, and the Gold Coast Health and Knowledge Precinct. As the industry partner for the Australia component, the ARM Hub demonstrated how robotics, automation, AI, and advanced manufacturing capabilities can support more sustainable healthcare delivery models.

The second week in Dubai shifted focus to collaborative solution development through two parallel streams. As program co-designers, Siemens Healthineers co-led the workshops, contributing specialist expertise in healthcare technology and sustainability leveraging both local and global expetise. The co-designed program between Dubai Health and Siemens Healthineers guided teams through hands-on prototyping and refinement, ensuring that ideas were grounded in practical, scalable applications.

Professor Cori Stewart, Founder and CEO of the Advanced Robotics for Manufacturing (ARM) Hub, Queensland University of Technology, said, “With Dubai Health, we shared how we’re getting science out of the lab and into hospitals—using robotics, automation and AI to improve care and reduce bed pressure. Brisbane company “Microbio” was a great example showcased: by integrating data and AI, they’ve cut sepsis detection time from 24 hours to just 3.”

Healthcare professionals worked on advancing sustainable approaches within academic health systems using design-led methodologies. Simultaneously, students from four UAE universities; Rochester Institute of Technology Dubai, Dubai Institute of Design and Innovation, American University of Sharjah, and Mohammed Bin Rashid University of Medicine and Health Sciences, the learning and discovery arm of Dubai Health, took part in the Design4Change Bootcamp to develop sustainable, patient-centered solutions.

Dr. Yacine Hadjiat, Director of The Center for Innovation and Technology at Dubai Health, emphasized the importance of cross-sector collaboration: "We are extremely grateful to Queensland University of Technology, ARM Hub, and our program co-designer Siemens Healthineers for their partnership and commitment throughout this program. By connecting clinicians, academics, students, and industry around shared priorities, we create a stronger pathway for innovations to be refined, tested, and scaled. This program demonstrates the value of international academic health system collaboration in creating a pipeline of sustainably focused solutions that strengthen care quality and deliver meaningful impact for patients and their families."

Eng. Razan Daoud, Enterprise Services Europe, Middle East and Africa, Business Development Manager at Siemens Healthineers, reflected on the company's deep engagement: "As an end to end healthcare solutions company, innovation is at the heart of Siemens Healthineers, and it is grounded in our purpose: 'We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.' 
She added: “This bootcamp is a powerful example of what becomes possible when an Integrated Academic Health System, a leading university, and industry come together to co-create. We are proud to support the growth of Dubai Health by helping turn bold ideas into practical, scalable solutions advancing technology-enabled care models, strengthening sustainability, and ultimately improving outcomes and experiences for patients and healthcare professionals. Most importantly, our participation reflects a long-term commitment: to keep building, with Dubai Health, a pipeline of breakthrough innovation that benefits communities today and strengthens healthcare for generations to come."

Dubai Health, in collaboration with Community Development Authority, and Dubai Health Authority, has announced the launch of the ‘Itma’en’ service, which means ‘rest assured’, making mental health support freely accessible to citizens, residents, and visitors. This joint initiative reinforces Dubai’s vision of placing health and wellbeing at the heart of its priorities and reflects its commitment to developing an integrated mental health system that elevates quality of life across the community.
The service is part of ongoing efforts to expand access to mental wellbeing services and foster a healthier community.   
The ‘Itma’en’ service offers confidential mental wellbeing guidance through a dedicated hotline (800506), providing a safe and welcoming space for individuals to consult experts and seek reassurance whenever they need it. A team of specialists is available to listen, provide professional guidance, and help foster greater awareness and understanding of mental wellbeing across the community.
This initiative embodies Dubai’s approach to developing integrated human-centred services that advance quality of life through a broad network of health and community programmes rooted in the belief that human wellbeing is the foundation of a thriving society. It also supports the objectives of Dubai Social Agenda 33, which aims to strengthen a comprehensive social framework that provides protection, care, and empowerment for all members of society, while advancing a healthcare system in line with global best practices.
Her Excellency Hessa bint Essa Buhumaid, Director General of Community Development Authority (CDA) in Dubai, affirmed that the launch of the mental wellbeing support hotline reflects the Authority’s commitment, together with its partners, to strengthening Dubai’s social care system. The initiative aims to provide specialised support channels that assist families and individuals in dealing with various emotional challenges, contributing to community stability and improved quality of life.
Her Excellency said: “Promoting mental wellness of individuals and families is a fundamental priority within Dubai’s social development framework, given its direct impact on community wellbeing and quality of life. Through this hotline, delivered in collaboration with our partners in the health sector, we aim to provide a safe space for every member of society to express their feelings and receive the professional support they need, strengthening social cohesion and fostering a culture of seeking help when needed.”


Proactive healthcare framework
His Excellency Dr. Alawi Alsheikh-Ali, Director General of Dubai Health Authority, emphasised that the initiative reflects Dubai’s unwavering commitment to advancing community health and wellbeing. He noted that it also embodies the city’s approach to building a flexible and proactive healthcare system that places people at its centre, while ensuring access to mental health guidance and counselling as a key pillar of public health and quality of life.
He explained that the initiative also reflects the Dubai Government’s approach to integrating efforts and collaboration among government entities to strengthen mental health services. By enabling community members to access timely guidance and care, the initiative contributes to building a healthier and happier society.
Dr. Amer Sharif, CEO of Dubai Health and President of Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU), said: “Guided by the vision of our leadership, the 
Itma’en service reflects Dubai’s renewed commitment to ensuring that mental wellbeing is supported by the same care and attention as physical health. By working together with government entities, we are creating accessible channels for individuals to seek guidance with confidence and privacy, helping build healthier communities.” 
He added: “I extend my sincere appreciation to our partners at the Community Development Authority (CDA) in Dubai and the Dubai Health Authority for their collaboration in launching this initiative. At Dubai Health, we remain committed to advancing health for humanity and strengthening community wellbeing through specialised digital and community programmes in line with our ‘Patient First’ promise.”


Comprehensive services
The Itma’en service targets all age groups and is provided free of charge in Arabic and English, operating daily from 9:00 am to midnight. Callers can speak directly with specialised counsellors to receive  guidance and reassurance, while cases requiring medical follow-up are referred to the appropriate specialised teams for evaluation and further care.